[USA] NewYork Datacenter powerloss Monday 7th December 2020 03:42:04


Power has returned but there's some network issues that we are still investigating

Upstream network is now restored and routes are flowing via normal methods again.

Power was lost again, but has been restored permanently this time.

We are still working with the network upstream to get access. In the meantime traffic is being diverted via australia or UK over private links

Upstream BGP services are offline causing blackholing of our outbound traffic due to RPF policies in place at the upstream. We've redirected traffic via private link back to Australia just to give access to services albeit with higher latency.

We've raised the issue with the upstream and hope to have it resolves soon.