[SYDNEY] Emergency Switch Replacement [au-nsw-gbl1-l6-rm2-r1-sw2] Thursday 29th October 2020 14:00:00

An internal fan has failed on top-of-rack switch [au-nsw-gbl1-l6-rm2-r1-sw2] causing some overheat warnings for the past 90 minutes. No noticeable network issues are occurring however we will perform an emergency replacement of the whole switch at 2am AEST to avoid potential issues tomorrow during peak periods.

Customers connected to this device should expect approximately 30 seconds of downtime on the secondary LAN port for their equipment (this may show up as primary depending on your equipment). We believe all customers in this rack are configured in a bonded configuration, so we expect this process should be transparent without significant outages for anybody affected.

Switch has been entirely swapped out. all services should be running as normal.

Network Switch to be replaced at 02:00 AEST