Sydney Network[SYDNEY] Telstra Connectivity Sydney
At 1:01AM, our systems detected traffic between our network and Telstra stopped working immediately at one of our upstream networks. We manually dropped our IPTransit upstream to Telstra at 1:04AM and are investigating the cause.
Sunday 30th January 2022
MNDC1 Network[MONGOLIA] NDC Network offline
Our network appears offline at this location. Our techs are investigating.
Network appears to have returned. We believe this affected more than us, and likely related to an upstream network.
We are continuing to watch things at this location.
Thursday 13th January 2022
MNDC1 Network[MONGOLIA] MNDC Network Problems
We are aware of a network issue at this datacenter, we are investigating now
Marking the issue as resolved
Services have just come back up, we will monitor the situation
We do not have any ETA for service restoration at this time. We will await updates from MNDC team
It appears the entire datacenter network is offline (not just us). We will post further information as it becomes available.
Saturday 1st January 2022
RackCorp Email[GLOBAL] Exchange Delivery Delays
Due to a bug in Microsoft Exchange, some delays were experienced earlier in the day today. All emails should now be delivered. If you have any continued problems, please let us know.
Flagging services as back to normal
Tuesday 26th October 2021
US East Network (New York)[USA] New York - Network loss
An upstream network carrier at this datacenter is undertaking emergency maintenance. We expect services to be back to normal in the next 15 minutes.
Services have now returned
Wednesday 13th October 2021
US East Network (New York)[USA] New York Packetloss
We are aware of particular ports being blocked by a large upstream carrier for inbound traffic. We suspect it is ddos related, but are looking into it.
We are now routing around the affected vendor. It appears they may have some ddos issues theyre working through for another client
Thursday 19th August 2021
Sydney Network[AU-SYDNEY] Intermittent network loss
We're aware of the cause of the intermittent network loss, and have placed a fix in place to prevent it. We are observing the issue now.
Services have been solid since last update. Replacement network switch has since been installed and allnof the network ports patched. Our Sydney Globalswitch core ring is restored.
A failing network switch failed in a way that caused intermittent topology changes to our sydney network ring.
We have removed the device now entirely and are testing customer services
Sunday 18th July 2021
Frankfurt Network[GERMANY] Network Issues
Network Outage has been detected at our Germany FRA8 site, we are investigating if this is power related or network related
We believe an upstream network provider experienced some kind of network outage, possibly related to a large ddos attack
Saturday 12th June 2021
Sydney GlobalSwitch Servers[SYDNEY] vmh83 offline
vmh83 offline due to motherboard failure. A tech is heading to the datacenter to replace it.
Service was restored and all services operating as normal again.
ETA 20 minutes
Friday 28th May 2021
MNDC1 Network[MN] MNDC Network issues
Outage at this location, investigating if network or power outage as it appear to affect more than just us
Appears an upstream within the datacenter had a network outage affecting several services.
Everything is now back online, albeit with a low level of packetloss internationally. We will monitor it closely.