All systems are operational

Past Incidents

Sunday 21st February 2021

Perth Network [AUPERTH] Network loss / probable power outage

We have seen a loss of the Perth datacenter POP via diverse paths, we are expecting a likely power outage. Will update once we have further information

  • Services are all back up as one power feed has been restored.

    We are running on a single power feed at this time.

  • Confirmed as a double feed power outage.

    One power feed has been restored and we are working to get customer VMs online shortly

    • Monday 28th December 2020

    Thailand Network [TH] Network Routing Offline

    Network is unreachable both domestically and internationally. We are working with an upstream carrier to determine the cause

  • Services appear restored and related to connectivity between datacenters in Thailand. We are still awaiting a full report as to what happened.

    • Monday 7th December 2020

    [USA] NewYork Datacenter powerloss

    Power has returned but there's some network issues that we are still investigating

  • Upstream network is now restored and routes are flowing via normal methods again.

  • Power was lost again, but has been restored permanently this time.

    We are still working with the network upstream to get access. In the meantime traffic is being diverted via australia or UK over private links

  • Upstream BGP services are offline causing blackholing of our outbound traffic due to RPF policies in place at the upstream. We've redirected traffic via private link back to Australia just to give access to services albeit with higher latency.

    We've raised the issue with the upstream and hope to have it resolves soon.