All systems are operational

Past Incidents

Monday 24th August 2026

Sydney Servers [AU] DigiCo/GlobalSiwtch - Investigating power issue

Power issue in our suite - we are investigating

  • We expect services to be back in the next 20 minutes

  • Issue is determined to be related to one rack of hypervisor servers and services running on those. we are in the process of bringing those online

  • At this stage we believe the issue may have been caused by a power issue, we are looking into some limited issues including with our own API services

  • Wednesday 15th July 2026

    Brisbane Network [AU-QLD] Services offline in qld pop

    We are investigating a cause for all of our services being unreachable at this pop

  • Services now look to have been restored

  • Vocus has an outage in qld which is affecting both of our upstream service providers in state. We are attempting to route around the issue

  • Monday 25th May 2026

    New Zealand Network [NZ] Network Connection Issue

    Connectivity appears significantly affected in our NZ POP 1. We are looking into it with an upstream vendor.

  • Services appear fixed. We will work with the upstream around the issue

  • Tuesday 3rd March 2026

    US East Network (New York) [US-EAST] network unreachable

    Network outage at us east location. Our team is investigating.

  • Services were restored 1 hour ago and appear stable

  • Services were restored 1 hour ago and appear stable

  • We have confirmed an upstream carrier has a router outage at this location and they are investigating

  • Monday 1st December 2025

    Equinix SYD4 Servers Equinix Syd Network offline

    A network outage seems to have occurred at this location. We are investigating the cause.

  • We've identified a switch failure that affected some uplinks. This switch has been restarted and we are looking into the issue further.

  • Wednesday 24th September 2025

    Brisbane Network Brisbane POP offline

    Brisbane network is offline. We are currently investigating a network switch issue

  • Service should now be restored. We are looking into why a new connection to a third party took a core switch offline

  • We are aware of the cause and hope to have it back in the next 10 minutes