RackCorp Managed Hosting
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RackCorp Managed Network Status

AU (Melbourne DC1)No known issues | Show Historical (3)
AU (Perth DC1)No known issues | Show Historical (1)
AU (Sydney Equinix)No known issues | Show Historical (7)
AU (Sydney GlobalSwitch)No known issues | Show Historical (41)
Germany (Databurg)No known issues | Show Historical (24)
Germany (LW)No known issues | Show Historical (0)
Germany FRA8 (Frankfurt)No known issues | Show Historical (0)
Hong Kong Equinix(DC1)No known issues | Show Historical (0)
India (Hyderabad)No known issues | Show Historical (7)
Ireland (DC1)No known issues | Show Historical (1)
Netherlands (LW)No known issues | Show Historical (1)
New ZealandNo known issues | Show Historical (9)
Singapore (DC1)No known issues | Show Historical (0)
Singapore (DC2)No known issues | Show Historical (0)
UK (DC1)No known issues | Show Historical (4)
UK (DC2)No known issues | Show Historical (1)
US (Dallas)No known issues | Show Historical (2)
US (Fremont)No known issues | Show Historical (4)
US (Houston)No known issues | Show Historical (0)
US (New York)No known issues | Show Historical (3)
US (Seattle)No known issues | Show Historical (0)
US (Washington DC)No known issues | Show Historical (1)

RackCorp Managed Hosting

AU (Sydney Equinix)No known issues | Show Historical (0)
AU (Sydney GlobalSwitch)No known issues | Show Historical (2)
Germany (Databurg)No known issues | Show Historical (5)
India (Hyderabad)No known issues | Show Historical (0)
Ireland (DC1)No known issues | Show Historical (0)
Netherlands (LW)No known issues | Show Historical (0)
New ZealandNo known issues | Show Historical (4)
UK (DC1)No known issues | Show Historical (2)
US (Dallas)No known issues | Show Historical (1)
US (Fremont)No known issues | Show Historical (0)

RackCorp Server Hosting

AU (Sydney Equinix)No known issues | Show Historical (0)
AU (Sydney GlobalSwitch)Known Issue(s) | Show Historical (17)
Virtual Hosts
(CURRENT INCIDENT) 22/09/2017 vmh56 storage issue (Opened: 22/09/2017 04:36)
22/09/2017 04:36We have had to restart a few VM's (All VMs that were >1TB storage and a couple of ones that had not been rebooted for a long time) that were attached to this storage node. Other ones were live migrated onto alternate infrastructure. We will be migrating these last few VMs over the next hour from smallest to largest. There should be no impact.
(CLOSED) 23/08/2017 vmh55 storage (Opened: 23/08/2017 01:39, Closed: 23/08/2017 01:39)
23/08/2017 01:39We're aware that storage performance is seriously degraded on this host. We are working on resolving it in a non intrusive manner.
23/08/2017 05:44Performance is increasing as data is being shifted onto non-affected resources. We do not have an ETA at this stage other than to suggest observing your application performance to determine when your particular services will have been completely moved away from the affected resources.
23/08/2017 09:36Migration has completed. please note that these hosts are running without SSD backing for speed, but theres 96 SATA drives so it should be somewhat okay performance.

We will contact each customer individually to arrange a good timeslot for migration to alternate storage as we'll retire vmh55 after this incident.
(CLOSED) 28/12/2016 vmh70 rebooting (Opened: 28/12/2016 16:34, Closed: 28/12/2016 16:34)
26/12/2016 17:25We've detected a freeze on vmh70 and have had to restart this host
(CLOSED) 23/12/2016 vmh52 storage slowdown (Opened: 23/12/2016 07:26, Closed: 23/12/2016 07:26)
23/12/2016 07:26We are investigating a major slowdown in storage for this device causing issues across some customer VM's as well as some webhosting services
23/12/2016 11:26Services have now been restored.
(CLOSED) 31/07/2016 vmh55 storage issue again (Opened: 31/07/2016 08:54, Closed: 31/07/2016 08:54)
(CLOSED) 24/07/2016 VMH55 (Opened: 24/07/2016 12:43, Closed: 24/07/2016 12:43)
(CLOSED) 15/07/2016 Storage Issue on VMH55 (Opened: 15/07/2016 09:44, Closed: 15/07/2016 09:44)
(CLOSED) 23/05/2016 vmh64 restart (Opened: 23/05/2016 02:58, Closed: 23/05/2016 02:58)
(CLOSED) 15/05/2016 Hosts on VMH55 Restarted (Opened: 15/05/2016 14:29, Closed: 15/05/2016 14:29)
(CLOSED) 17/01/2016 vmh15 offline (Opened: 17/01/2016 05:30, Closed: 17/01/2016 05:30)
(CLOSED) 06/12/2015 Power Trip resulting in several servers being offline (Opened: 06/12/2015 12:46, Closed: 06/12/2015 12:46)
(CLOSED) 03/10/2012 vmh14 problems (Opened: 03/10/2012 08:35, Closed: 29/12/2012 18:03)
(CLOSED) 16/08/2012 vmh14 offline (Opened: 16/08/2012 13:08, Closed: 16/08/2012 14:02)
(CLOSED) 26/04/2012 au-gbl1-vmh7.rackcorp.com restarted (Opened: 26/04/2012 19:11, Closed: 26/04/2012 19:31)
(CLOSED) 26/01/2012 VMH11 restarted (Opened: 26/01/2012 19:35, Closed: 26/01/2012 20:00)
(CLOSED) 25/11/2011 VMH10 reset (Opened: 25/11/2011 14:12, Closed: 25/11/2011 14:22)
(CLOSED) 10/10/2011 VMH10 restarted (Opened: 10/10/2011 22:14, Closed: 11/10/2011 00:11)
Germany (Databurg)No known issues | Show Historical (3)
Germany FRA8 (Frankfurt)No known issues | Show Historical (1)
Hong Kong Equinix(DC1)No known issues | Show Historical (1)
India (Hyderabad)No known issues | Show Historical (0)
Ireland (DC1)No known issues | Show Historical (1)
Netherlands (LW)No known issues | Show Historical (0)
New ZealandNo known issues | Show Historical (5)
UK (DC1)No known issues | Show Historical (0)
UK (DC2)No known issues | Show Historical (1)
US (Dallas)No known issues | Show Historical (2)
US (Fremont)No known issues | Show Historical (1)
US (Houston)No known issues | Show Historical (0)
US (Seattle)No known issues | Show Historical (0)
US (Washington DC)No known issues | Show Historical (1)

RackCorp Support

AU (Sydney GlobalSwitch)No known issues | Show Historical (3)